RoyGBiv

Thank you for supporting me and my family with your art purchase! Please review the following Return and Refund Policy carefully.

 

1. Refunds:

I do not accept returns or provide refunds for any purchased artwork unless the item arrives damaged or defective.

 

2. Damaged or Defective Items:

In the rare event that your artwork arrives damaged or defective, please contact me immediately at erindaileydesign@gmail.com. Please provide photos of the damaged or defective item, as well as the packaging, so that I can assess the situation and provide a solution.

 

3. Cancellations:

Once an order is placed, it cannot be canceled or refunded. Please ensure that you are certain about your purchase before completing the transaction.

 

4. Shipping:

I take great care in packaging and shipping your artwork to ensure it arrives safely. However, I am not responsible for any damage that may occur during transit.

 

5. Contact Information:

If you have any questions or concerns about this policy, please contact me at erindaileydesign@gmail.com.

 

Note: This Return and Refund Policy is subject to change without prior notice. Please refer to this page for the most current version.

 

By making a purchase, you agree to the terms outlined in this Return and Refund Policy.

Thank you for choosing to purchase my artwork! Please review the following Shipping Policy carefully.

 

1. Processing Time:

Orders are typically processed and shipped within four business days after payment is received. Please note that processing times may vary depending on the availability of the artwork and other factors.

 

2. Shipping Methods:

All artwork is shipped via USPS, usually through their standard shipping services. Expedited shipping options may be available upon request, with additional charges applied accordingly.

 

3. Shipping Rates:

Shipping rates are calculated based on the weight, dimensions, and destination of the artwork. The shipping cost will be displayed during the checkout process.

 

4. Shipping Destinations:

I currently ship artwork to addresses within the continental United States. If you reside outside of these areas and would like to place an order, please contact me directly to discuss shipping options.

 

5. Shipping Insurance:

For added peace of mind, all shipments are insured against loss or damage during transit. If your artwork arrives damaged or is lost in transit, please contact me immediately to initiate a claim process.

 

6. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

 

7. Delivery Timeframes:

Delivery times vary depending on the shipping destination and the shipping method selected. While I make every effort to ensure timely delivery, please note that shipping delays may occur due to unforeseen circumstances or during peak seasons.

 

8. Local Pickup:

If you reside locally or prefer to pick up your artwork in person, you may arrange for a local pickup. Please contact me directly to schedule a pickup time.

 

9. Address Accuracy:

Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries. I am not responsible for any delays or additional charges incurred due to incorrect or incomplete shipping addresses provided by the customer.

 

10. Contact Information:

If you have any questions or concerns regarding shipping, please feel free to contact me at erindaileydesign@gmail.com.

 

Note: This Shipping Policy is subject to change without prior notice. Please refer to this page for the most current version.

 

By placing an order, you agree to the terms outlined in this Shipping Policy.